Payment Policy

Effective Date: March 7, 2025
At Purenovas.xyz, we offer secure and flexible payment options to ensure a seamless shopping experience. Please review our payment policy before making a purchase.


1. Accepted Payment Methods

We accept the following payment options:

Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Apple Pay & Google Pay
Buy Now, Pay Later (Available through third-party services if applicable)
Cryptocurrency Payments (Coming soon!)

📌 All transactions are processed in U.S. dollars (USD).


2. Payment Processing

  • Your payment is processed immediately upon placing an order.
  • Orders will not be shipped until full payment is received and verified.
  • If a payment fails or is declined, the order will be automatically canceled.

🔹 Need help with payment issues? Contact us at info@purenovas.xyz


3. Payment Security & Fraud Protection

  • All payments are encrypted and processed securely through PCI-DSS compliant payment gateways.
  • We do not store your credit card details for security reasons.
  • If fraudulent activity is suspected, we may request additional identity verification before processing the order.

4. Taxes & Additional Charges

  • Sales tax is applied where required by law and is calculated at checkout.
  • Customers are responsible for any customs duties or import taxes for international shipments.

📌 For tax-exempt purchases, please email us your valid exemption certificate at info@purenovas.xyz


5. Order Cancellations & Refunds

  • Orders can be canceled within 12 hours of purchase for a full refund.
  • If your order has already been processed, cancellation may not be possible.
  • Refunds for eligible returns are processed within 5-7 business days after approval.

🔹 See our Refund and Return Policy for more details.


6. Buy Now, Pay Later (If Available)

We may offer installment payment options through third-party providers. Terms and eligibility are set by the provider, not Purenovas.xyz.


7. Contact Information

If you have any questions regarding payments, please contact us:

📍 Address: 3226 Hilltop Haven Drive, Newark, New Jersey
📞 Phone: 973-828-8560
📧 Email: info@purenovas.xyz
🌐 Website: https://purenovas.xyz/